Thank you for visiting the Vileda.ca (“Website”), which is operated by Freudenberg Household Products Inc.  (“FHP”). This Privacy Policy explains the types of information FHP obtains about users of the Website and how the information is collected, used and disclosed by FHP. This Website is directed to users in Canada and only applies to information collected through the Website. By submitting your personal information to us, you are accepting and consent to the practices described in this Privacy Policy. We take the protection of personally identifiable information about individuals (“Personal Data”) very seriously. You will also find our contact information should you have questions or concerns related to the treatment of your Personal Data.

If you have any questions about this Policy, including if you wish to send us a request to exercise any of your legal rights, please contact us at service.client@fhp-ww.com.

The Personal Data you submit to us is generally used to better serve you, carry out your requests, respond to your inquiries or in other ways we disclose to you when you provide the information. If you have opted-in to receive email communications from FHP, you may opt-out from receiving future promotional information from us, by clicking on the unsubscribe link in any such email communication. We will retain your Personal Data only as long as necessary for the fulfilment of those purposes.

The non-personal information we collect may be used to help analyze site traffic and improve our services. We may also aggregate this information to create statistical data and share it with potential advertisers, partners, affiliates and other third parties. Aggregate information does not personally identify you.

We will not sell, trade, or otherwise transfer to third parties your personally identifiable information without your approval, except that we may share this data with our parent company, subsidiaries, affiliates, and vendors we retain to provide services necessary to our operations, e.g., vendors that administer our promotions, provide us marketing or promotional assistance, analyze our data, assist us with customer service, etc. Our vendors agree to use this information, and we share information with them, only to carry out our requests. In addition, if you are providing Personal Data to participate in a program or promotion such as a contest, we may share certain information you provide us with any participating sponsors only for the purposes of such participating sponsor administering the program or promotion, unless you have expressly opted-in to any other use of your personal information by the participating sponsor.  We also reserve the right to release Personal Data (i) when we are under legal compulsion to do so (e.g., we have received a court order) or we otherwise believe that the law requires us to do so; (ii) when we believe it is necessary to protect and/or enforce the rights, property interests, or safety of FHP, our users or others; or (iii) as we deem necessary to resolve disputes, troubleshoot problems, prevent fraud, and otherwise enforce the Privacy Policy and our Website’s Terms of Use.

Additionally, in the event that FHP is merged with or becomes part of another organization, or in the event that FHP is sold or it sells all or substantially all of its assets or is otherwise reorganized, the information you provide will be one of the transferred assets to the acquiring or reorganized entity.

SOCIAL MEDIA PLUG-INS AND FACEBOOK
Our Website uses social plugins (“plugins”) from the social networking site Instagram Facebook.com, operated by Meta Platforms, Inc. Facebook Inc., 1601 South California Ave, Palo Alto, CA 94304, USA (“InstagramFacebook”). The plugins can be identified by one of Facebook’s logos (a white “f” on a blue tile or a “thumbs-up” icon), or the phrase “Facebook Social Plugin”. The list of Facebook social plugins and their appearances can be found here: https://developers.facebook.com/docs/plugins/.

While visiting our website your browser will contact the Facebook server and load the visual presentation of the plugin as well as present it to you. During your visit Facebook receives information concerning your visit to our website as well as further data such as your IP address.

These activated plugins allow Facebook to know that you have visited this particular page on our website. If you are logged in to Facebook at the time, it can associate your visit to the page to your Facebook account. If you interact with the plugins, for example by clicking the ‘Like’ button or by posting a comment, the information you give is then sent directly to Facebook and saved there. If you do not have a Facebook account, it is still possible for Facebook to identify and store your IP address after you have clicked the Facebook note.

To find out more detail about Facebook’s data collection practices and your respective rights and privacy options, please see Facebook’s Data Protection Policy: https://www.facebook.com/about/privacy/.
 
If you do not want Facebook to collect data about you from our website and connect it to your member data saved on Facebook, you must log out of Facebook before visiting our website and clicking the Facebook note.

CHILDREN
The features, programs, promotions and other aspects of this Website requiring the submission of Personal Data are not intended for children. We do not knowingly collect personally identifiable information from children under the age of 13. 

Clarity enables us in making data-driven decisions on what works and what doesn’t. Clarity captures the interactions on our website such as how the page has rendered and what interactions users undertake such as mouse movements, clicks, scrolls. Clarity uses marketing cookies to track visitors across our website. When the script is installed, Clarity’s cookies send anonymous and non-personally identifiable information about website users. Clarity is a user behavior analytics tool that helps us understand how users interact with our website. Clarity is GDPR-compliant as a data controller. For more information, see the Microsoft Privacy Statement: https://privacy.microsoft.com/privacystatement and https://docs.microsoft.com/en-us/clarity/cookie-consent. You can opt out of Microsoft Clarity cookies by clicking on cookie settings and preferences here.