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Use & Care: H2prO Flat Mop System

Use & Care: H2prO Flat Mop System

Have a question about your H2prO Flat Mop? You're in the right place. Here, we'll explain how to assemble, use and clean your H2prO system. We'll answer your queries about what type of cleaning solution you can use (hint: any you like!), how to care for your washable, reusable mop refills, and everything you can clean with your H2prO.

Have a question you don't see listed here? Reach out to our customer care team here or send us a note on social media.


Guides
H2prO Flat Mop System Use and Care Guide

Videos
How to assemble the H2prO Flat Mop System
How to use the H2prO Flat Mop System
How to disassemble and store the H2prO Flat Mop System
How to clean the H2prO Flat Mop System
How to remove limescale from the H2prO Flat Mop System

FAQS

FAQS

General

H2prO is versatile and can be used for both quick and thorough cleaning.
Watch our video guide to learn how to use the H2prO Flat Mop System.

How to use the H2prO Flat Mop System video.
Watch our video guide to learn how to assemble the H2prO Flat Mop System.

How to assemble the H2prO Flat Mop System video.
We recommend 1-2 teaspoons of common household floor cleaner.
You can use powder detergent; however we recommend using liquid detergent to make sure it is 100% dissolved every time. We do not recommend using Bleach or fabric softeners.
As many as you like until you reach your desired moisture level. We recommend 2 or 3 times.
We recommend immersing the mop head in the washing chamber twice for the optimal moisture level.
Yes! The wringer allows you to customize your mositure level to be compatible with all floor types, particularly parket/wooden floors.
H2PrO is compatible with all hard floor types.
Yes, you can use the H2prO Flat Mop to clean walls and ceilings. Ensure the pad has the right moisture level, your paint is washable, and the cleaner you use is safe for painted surfaces. Always test on an inconspicuous area first.
Yes, H2prO can be used with hot water, however not boiling water.
The pad can be attached/detached up to 400 times.
The bucket and frame are made of recycled plastic. The rest of the elements are not made of recycled materials.
The actual wringer removes the dirt and the hair every time the pad is scrapped against it. All the dirt is deposited in the dirty water container.
No, we do not recommend using PACS Hard Floor Cleaner with the H2prO. PACS were designed for larger mop buckets; as a result, the detergent concentration will be too high and they might not fit throught the opening of the water tank.
No, H2prO works without batteries.
The energy used to push the pad into the bucket is transformed to activate an internal pump that sprays the water.
Amazon.ca, Walmart, CanadianTire and Rona+ online and in stores!
The H2prO water tank holds up to 1.2 liters of water when filled to the max line. That’s enough to clean up to 650 sq. ft. of floor space! (equivalent of 4–5 bedrooms, or half a tennis court!) For best results, we recommend filling the tank with water first, then adding 1–2 teaspoons of your preferred cleaning solution.

H2prO Dimensions

H2prO Dimensions

The bucket filled to the max fill line weighs just 4.9 lbs (78.67 oz).
The handle is 56 in or 4.66 ft long. The handle length can be adjusted to your need/height.
The clean water tank holds 1.2 L of water when filled to the indicated maximum capacity.
The H2prO allows you to clean up to 650 square feet with one water tank.
The pad size is 4.25 in (width) x 13 in (length).

Cleaning and Storing Your H2prO

Cleaning and Storing Your H2prO

You should empty the dirty water chamber after every other refill, or when you finish cleaning.
Store wherever you like. Simply empty the bucket, and slide the mop in the wringer part of the bucket, and let it stand vertically. The bucket is compact enough to fit under sinks or in cabinets.
To remove limescale from the water, fill the clean water tank with your favorite descaling agent (we recommend vinegar). Then run the system several times until the water tank is empty. Fill with water and run the system several times again to rinse away any traces of the descaling agent.
Yes, the handle can be disassembled after every use.
To clean the clean water chamber, fill it with water and detergent, shake it, and empty it, and repeat 2 to 3 times as needed.

How to clean the H2prO Flat Mop System video.

H2prO Mop Refills

H2prO Mop Refills

Yes, the pad can be washed (by hand or in the washing machine) at a maximum of 60 degrees. Do not use fabric softener.
The H2prO mop refill can be washed in the washing machine or by hand. After washing it, simply hang it like you would hang any other cloth or piece of clothing. Do not tumble dry.
Yes, refills are available for purchase.
No, H2prO refills are not compatible with other Vileda flat mops and vice versa.
We recommend replacing your mop head every 6 months or as needed. Keep extras on hand and use a fresh refill for each room to avoid spreading bacteria from one room to another.
Yes, H2prO refill is made from microfibre and removes 99% of bacteria with just water.

Troubleshooting

Troubleshooting

Vileda products are warranted against defective materials or workmanship for 1 year from the date of purchase. We encourage you to contact our consumer care team at any point if you encounter any problems so they can provide assistance at https://www.vileda.ca/en_CA/contact-page.

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