Use & Care: H2prO Flat Mop System
Discover a smarter, cleaner way to mop with the Vileda H2prO Flat Mop System. Designed with a dual-tank bucket that keeps clean and dirty water separate, this system ensures you’re always mopping with fresh water. The machine-washable microfibre pad removes over 99% of bacteria with just water — no harsh chemicals needed. Ideal for hardwood, tile, laminate, and vinyl floors, the H2prO delivers a hygienic, streak-free clean in less time while using less water..
Have a question you don't see listed here? Reach out to our customer care team here or send us a note on social media.
Have a question you don't see listed here? Reach out to our customer care team here or send us a note on social media.
FAQS
General
H2prO is versatile and can be used for both quick and thorough cleaning.
Watch our video guide to learn how to use the H2prO Flat Mop System.
How to use the H2prO Flat Mop System video.
How to use the H2prO Flat Mop System video.
Watch our video guide to learn how to assemble the H2prO Flat Mop System.
How to assemble the H2prO Flat Mop System video.
How to assemble the H2prO Flat Mop System video.
We recommend 1-2 teaspoons of common household floor cleaner.
For the best results, we recommend mixing liquid cleaning solutions with water in the water tank. This helps prevent any undiluted powder from clogging the jets. Keep your cleaning smooth and hassle-free!
As many as you like until you reach your desired moisture level. We recommend 2 or 3 times.
We recommend immersing the mop head in the washing chamber twice for the optimal moisture level.
Yes! The wringer allows you to customize your moisture level to be compatible with all floor types, particularly parket/wooden floors.
H2PrO is compatible with all hard floor types.
Yes, you can use the H2prO Flat Mop to clean walls and ceilings. Ensure the pad has the right moisture level, your paint is washable, and the cleaner you use is safe for painted surfaces. Always test on an inconspicuous area first.
Yes, H2prO can be used with hot water, however not boiling water.
The pad can be attached/detached up to 400 times.
The bucket and frame are made of recycled plastic. The rest of the elements are not made of recycled materials.
The actual wringer removes the dirt and the hair every time the pad is scrapped against it. All the dirt is deposited in the dirty water container.
No, we do not recommend using PACS Hard Floor Cleaner with the H2prO. PACS were designed for larger mop buckets; as a result, the detergent concentration will be too high and they might not fit through the opening of the water tank.
No, H2prO works without batteries.
The energy used to push the pad into the bucket is transformed to activate an internal pump that sprays the water.
Amazon.ca, Walmart, CanadianTire and Rona+ online and in stores!
The H2prO water tank holds up to 1.2 liters of water when filled to the max line. That’s enough to clean up to 650 sq. ft. of floor space! (equivalent of 4–5 bedrooms, or half a tennis court!) For best results, we recommend filling the tank with water first, then adding 1–2 teaspoons of your preferred cleaning solution.
H2prO Dimensions
The bucket filled to the max fill line weighs just 4.9 lbs (78.67 oz).
The handle is 56 in or 4.66 ft long. The handle length can be adjusted to your need/height.
The clean water tank holds 1.2 L of water when filled to the indicated maximum capacity.
The H2prO allows you to clean up to 650 square feet with one water tank.
The pad size is 4.25 in (width) x 13 in (length).
Cleaning and Storing Your H2prO
You should empty the dirty water chamber after every other refill, or when you finish cleaning.
Store wherever you like. Simply empty the bucket, and slide the mop in the wringer part of the bucket, and let it stand vertically. The bucket is compact enough to fit under sinks or in cabinets.
To remove limescale from the water, fill the clean water tank with your favorite descaling agent (we recommend vinegar). Then run the system several times until the water tank is empty. Fill with water and run the system several times again to rinse away any traces of the descaling agent.
Yes, the handle can be disassembled after every use.
To clean the clean water chamber, fill it with water and detergent, shake it, and empty it, and repeat 2 to 3 times as needed.
How to clean the H2prO Flat Mop System video.
How to clean the H2prO Flat Mop System video.
H2prO Mop Head Replacements
Yes, the pad can be washed (by hand or in the washing machine) at a maximum of 60 degrees. Do not use fabric softener.
The H2prO mop head replacement can be washed in the washing machine or by hand. After washing it, simply hang it like you would hang any other cloth or piece of clothing. Do not tumble dry.
Yes, refills are available for purchase.
No, H2prO mop heads are not compatible with other Vileda flat mops and vice versa.
We recommend replacing your mop head every 6 months or as needed. Keep extras on hand and use a fresh refill for each room to avoid spreading bacteria from one room to another.
Yes, H2prO mop head is made from microfibre and removes 99% of bacteria with just water.
Troubleshooting
Vileda products are warranted against defective materials or workmanship for 1 year from the date of purchase. We encourage you to contact our consumer care team at any point if you encounter any problems so they can provide assistance at https://www.vileda.ca/en_CA/contact-page.
SHOP H2prO Flat Mop System and Replacement
H2prO Flat Mop System
H2prO Flat Mop System Mop Head Replacement
How to Use Your H2prO Flat Mop System
- Fill the clean water tank up to the marked line.
- Wet the mop pad by placing it in the clean water section.
- Insert the mop head into the wringer and press down to remove excess water.
- Start mopping, gliding the flat head across the floor in a figure-eight motion.
- Rinse and repeat — dirty water will collect separately from the clean tank, keeping each pass fresh.
How to Replace the H2prO Mop Pad
- Remove the used pad
- Lay the mop flat on the floor.
- Gently peel the microfibre pad away from the Velcro-style attachment on the base.
- Attach the new pad
- Align the new Vileda H2prO refill pad with the base.
- Press firmly along the edges until it’s fully secured.
- Check the attachment
- Tug gently on the pad to confirm it’s locked in place before mopping.
- Ready to clean
- Your H2prO Flat Mop is ready for use with a fresh, high-performance pad.
Care & Maintenance Tips
- Machine wash the microfibre pad in warm water after each few uses.
- Avoid bleach and fabric softeners to maintain microfibre performance.
- Rinse both tanks after each cleaning session to prevent buildup or odours.
- Air dry the pad and store the bucket and handle in a dry place.
- Replace the mop pad every 3–6 months for optimal cleaning results.
Why It’s a Smart Choice
The Vileda H2prO Flat Mop System combines innovative design and sustainability in one compact solution. The dual-tank system ensures a cleaner, fresher mop every time, while the washable microfibre mop pad reduces waste and costs. Lightweight, space-saving, and ideal for multiple surfaces, H2prO offers effortless cleaning with professional-level results — all without the use of chemicals.
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