Which data are collected during your visit to our website?
During your visit to our website, technical data are collected for a limited period of time, such as your IP address, date, time, time zone, the status of the data you request, as well as information about the website from which you navigated, your browser and the version of the operating system on your computer.
Why Personal Data are collected and how your Personal Data are used?
The data which are collected during your visit to our website will be used exclusively to support the technical administration of the website and for statistical purposes. This information helps us to continuously improve your experience on our website.
Your knowledge and consent are required for the collection, use or disclosure of Personal Data, except where inappropriate. This Personal Data could be collected in situations other than the visit of our website. The form of the express or implied consent that we seek may vary, depending upon the circumstances and the type of data. For example:
(a) an application form may be used to seek consent, collect Personal Data, and inform you of the use that will be made of such Personal Data. By completing and signing the form, you are giving consent to the collection and the specified uses;
(b) a checkoff box may be used to allow you to request that your name and address not be used for certain purposes;
(c) consent may be given orally when Personal Data are collected over the telephone; or
(d) consent may be given at the time you use a product or service.
Accuracy, Safeguards and Limitations
We strive to ensure that your Personal Data (i) be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used, (ii) be protected by security safeguards appropriate to the sensitivity of the Personal Data and (iii) not be used or disclosed for purposes other than those for which they were collected, except with your consent or as required by law. We will retain Personal Data only as long as necessary for the fulfilment of those purposes.
Under some circumstances, we store information, so-called ”Cookies“, on your computer in order to be able to offer certain services or to better understand your preferences and to optimize our website.
Cookies are small text files which frequently contain a unique identifier and which are saved to your local storage from a webserver. Cookies contain information which can later be read by the webserver which stored the cookie. They often consist of a series of characters and numbers and sometimes further information which uniquely identifies your computer.
Some cookies are stored only for the duration of your visit to our website, so-called ”Session Cookies“. Others, more permanent cookies can remain on your computer after your visit to our website and our website will access them every time you re-visit our website (so-called “ID Cookies”). Some cookies which are stored during your visit to our website can be read and processed by other companies.
Social Media Plug-ins and Analytics Tools
Our website uses plugins from various social media platforms, including Facebook, Twitter, Google +1 and analytics tools, including Google Analytics. To find out about the privacy policies and practices of the providers of those social media platforms and analytic tools, please visit their respective websites.
Your Rights and Our Contact Information
Upon request, you may be informed of the existence, use and disclosure of your Personal Data and may be given access to that Personal Data. Should any of your Personal Data be incorrect or incomplete, then you have the right to have it corrected, and to have it deleted or locked should it no longer be required. You may at any time object to the use of your Personal Data for marketing or market research purposes.
You can exercise these rights either by completing the Contact Form or by directly contacting our Customer Service Department at 1-866-845-3321.
For further information please write to:
666 St-Martin Bvld West, Office 220
Laval, Quebec, H7M 5G4
©2013 Freudenberg Home and Cleaning Solutions GmbH & FHP Inc. All rights reserved, in particular as regards texts, images and other copyrighted works published on these Internet pages. Any reproduction, circulation, storage, dissemination, transmittal or other exploitation of the contents of these Internet pages without the prior written consent of Freudenberg Home and Cleaning Solutions GmbH is expressly prohibited.