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FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

August 16, 2023  |  Cleaning TipsInnovationUpdates

Whether you’re preparing for your Sunday reset, or gearing up for back-to-school, we’ve got all of the answers to your most commonly asked cleaning questions. From how-to’s for maintaining your hardwood floors, to everything you need to know regarding Vileda® mop refills—we have you covered. Simply use this guide the next time you encounter any cleaning questions and if you still can’t find what you’re looking for, feel free to reach out to a member of our team!

What is microfibre?

What is microfibre?

Vileda® mop heads use the magic of microfibre to remove over 99% of bacteria with just water.* Without the use of harsh chemicals, our Vileda® microfibre mop refills have tiny strands that can easily pick up dust, dirt, bacteria, and spills with little fuss. Most traditional mops and cloths use fabric with strands that are too large to capture tiny germs.

Cleaning your floor with our microfibre mops and just water does not kill bacteria, it simply removes it from floor surfaces, as proven in our independent lab testing. For a powerful deep clean, we suggest using your favourite floor cleaner 
like Vileda® PACS Hard Floor Cleaner. Packed with enzymes, one PAC in your bucket will clean any hard surface floor. Plus Vileda® PACS are made with 97% naturally derived ingredients, meaning they're little foot and little paw friendly. It is suggested you clean before you disinfect any hard surfaces.

Why should I use microfibre when cleaning?

Why should I use microfibre when cleaning?

Microfibre offers a better cleaning ability and easily picks up dust, dirt, bacteria, and spills.

Microfibre mop heads are reusable, which means a more sustainable clean compared to single use plastics.

The leading spray mop generates 7 pounds of waste per household per year, contributing to more than 8-million pounds of single-use plastic waste every year. The ProMist® MAX Microfibre Spray Mop, on the other hand, only needs 4 ProMist® MAX microfibre pads per household, per year.

When should I replace my Vileda® mop refill? 

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When should I replace my Vileda® mop refill? 

When it comes to replacing mop refills, our rule of thumb is to use a fresh mop refill after every clean. Our entire line of Vileda® microfibre mop refills are durable, easy to change, and designed to be machine washed & reused multiple times. Worried you'll be caught without a spare on cleaning day? To avoid that, stock up on extras so you’re always ready to tackle any messes that come your way.

Tip: Have a particularly stubborn spill? Use our Deep Clean Refill with the EasyWring Spin Mop—it’s designed with a unique scrub pad that offers up to 40% more cleaning power.** With less effort, you’ll enjoy clean floors in no time.

How do I clean my hardwood floors?

How do I clean my hardwood floors?

Whether you need a deep clean or a quick clean, we always suggest sweeping first.

Use an indoor broom or dust mop to remove any dust, dirt and debris that has piled up on your hardwood floors. Make sure to move the furniture and roll up any rugs first so you're not missing any areas.

Sweeping is great for surface-level dust but won't remove layers of dirt and grime that have built up over time. For a deeper clean, follow your sweeping routine with mopping.

Not sure which mop is the best for the job? Read on…

What mop is best for quick cleaning?

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What mop is best for quick cleaning?

When it comes to quick cleaning hardwood floors, we recommend using a double-sided microfibre mop head, such as the Vileda® ProMist® MAX Microfibre Spray Mop.

The double-sided mop head lets you clean your floors fast so no mess is left behind. Like most of our microfibre mops, the mop pad is reusable and machine washable. Plus, the microfibre removes 99% of bacteria with just water — no cleaning solution required.

What mop is best for deep cleaning?

What mop is best for deep cleaning?

For deep cleaning hardwood floors, the EasyWring™ and the EasyWring™ RinseClean™ are the mops for you.

The EasyWring is an excellent choice for an efficient and easy deep clean, featuring a microfibre mop head and hands-free foot wringing pedal.

The EasyWring
 RinseClean is an innovative mop for the cleaning obsessed. It features a 2-tank bucket system to separate clean and dirty water for fresh water every rinse. Its hands-free wringing pedal helps you control the amount of water you're putting on the floor. Plus both the EasyWring and RinseClean are specially designed to work with Vileda® PACS Hard Floor Cleaner, making deep cleaning a breeze.

All Vileda® microfibre mops, including the ProMist® MAX Microfibre Spray Mop, the EasyWring™ and the EasyWring™ RinseClean™ are safe to use on all hard floor surfaces, including hardwood, tile, vinyl, laminate, ceramic, marble or stone surfaces.

Tip: Want more detailed step-by-step instructions? Check out our guide on the best way to clean your hardwood floors.

How do I clean my washing machine?

How do I clean my washing machine?

In order to get the most out of your Vileda® microfibre mop refills, it’s best to clean the thing that cleans them. The washing machine tends to be forgotten about when cleaning, and it’s important to keep your washer in tip-top shape for optimal performance. Soap residue in commonly used detergents builds up in the washing machine, and over time, you might notice that your mop refills just don’t seem to get as clean as they used to.

Here are our top cleaning tips for your washing machine using natural, non-toxic ingredients:

  • Fill your washer with hot water.
  • Add 4 cups of white vinegar to your washer and run a complete wash and spin cycle.
  • Then repeat the wash and spin cycle again with 1 cup of baking soda.

What cleaning tool should every kitchen have?

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What cleaning tool should every kitchen have?

The Scrunge® sponge can tackle any mess found on your favourite dishes without leaving a single scratch. It gets the job done all while keeping odours at bay and it is made to last, so you can power through your kitchen messes.

*Removes over 99% of E. coli and Staph. aureus from pre-finished hardwood flooring and ceramic tile using tap water, as tested at an independent accredited lab.
**Up to 40% more cleaning power on stubborn dirt than our leading EasyWring 100% microfiber refill as tested in an internal lab measuring the number of wipes necessary for dirt removal.
Vileda EasyWring RinseClean Spin Mop & Bucket System
EasyWring™ RinseClean™ Spin Mop & Bucket System
Vileda ProMist MAX Microfibre Spray Mop
ProMist® MAX Microfibre Spray Mop
Crisp Citrus Vileda PACS
Crisp Citrus Vileda® PACS
a brand of FREUDENBERG